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CRM platforms are essential tools for modern business operations that streamline customer interactions, data management, and productivity enhancements. Among the different choices, the top CRM options available in the market are listed as Microsoft Dynamics 365 and Salesforce, catering with extensive capabilities across diverse industries. Introducing Performance and Security Testing in Cloud-Based Enterprise Applications The profile of cloud services ensured a trend toward cloud-first development: enterprises are creating their applications using cloud-native platforms.
Therefore, this blog explores the best testing tools for Microsoft Dynamics 365 & Salesforce, focusing on the use of testing tools to address different testing requirements.
Microsoft Dynamics 365 and Salesforce are enterprise-grade CRM systems, including a full suite of interfaces; however, the architecture of the two solutions could not be more different. Companies that already use Azure, Office 365, and other Microsoft tools would find the Dynamics 365 integration closely tied with the Microsoft ecosystem a much more attractive option. Salesforce is a cloud-native solution with deep extensibility and scalability, making it a perfect platform for organizations with high levels of flexibility requirements.
Due to these architectural dissimilarities, testing tools need to address platform-specific needs like user interface validation, API testing, security assessments, and automation. Functional, performance, integration, and regression testing tests are all part of a testing strategy for such platforms to guarantee continuous and reliable system performance.
ACCELQ is one of the most widely used codeless test automation solutions for end-to-end validation of Microsoft Dynamics 365 applications! ACCELQ: An AI-powered tool that enables businesses to design, run, and manage automated test cases without the need for in-depth coding knowledge. Moreover, its power to seamlessly integrate with DevOps pipelines makes Silk4Net suitable for regression tests; therefore, it remains an enterprise preference for the ones using Dynamics 365.
It is a well-known open-source automation framework used for browser-based testing of Dynamics 365 applications. It enables testers to automate the testing scenarios specifically designed for the UI, which paves the way for providing a seamless user experience on various web browsers. On the other hand, the implementation of Selenium is for developers, so Selenium is only ideal for teams that have a full-fledged automation engineer.
Dynamics 365 Finance and Operations Testing is a specialized framework created by Microsoft specifically for handling testing in Dynamics 365 Finance and Operations through RSAT. It also provides integration with Azure DevOps to automate and execute business test cases. Although primarily designed for regression testing during system upgrades, RSAT is useful for confirming existing functionalities.
Tosca offers AI-based testing automation for large enterprise applications like Microsoft Dynamics 365. It minimizes the manual effort, increases test coverage, and supports E2E testing, API validation, and CI integration. Tosca's model-based testing approach brings us faster script creation, opening the door for large-scale deployments.
TestComplete provides full support for test automation of UI, web, and mobile applications on Dynamics 365. TestComplete is a record-and-replay tool that makes test automation easy for everyone, technical and non-technical users. Its integration with CI/CD tools also makes test execution seamless across environments.
ACCELQ extends its capabilities to Salesforce automation testing, offering no-code solutions that enhance test execution efficiency. It enables continuous testing across Salesforce’s Lightning and Classic interfaces, ensuring robust validation of business workflows. ACCELQ’s self-healing automation helps teams adapt to frequent UI updates in Salesforce, minimizing maintenance efforts.
Provar is a Salesforce-specific test automation tool built for the Salesforce ecosystem. Its low-code framework empowers business users and testers to write automation scripts without needing to be highly specialized programmers. Provar supports functional, regression, and end-to-end testing while ensuring compatibility with Salesforce updates.
Similar to Dynamics 365, Selenium is a preferred choice for automating Salesforce web applications. It helps testers validate UI elements, workflows, and integrations across different browsers. However, given Salesforce’s frequent UI changes, maintaining Selenium scripts requires ongoing updates, making it more suited for teams with strong coding expertise.
Katalon Studio makes Salesforce testing easier with an easy-to-use automation framework that allows you to perform API, web, and mobile testing. Katalon Studio is an excellent choice thanks to its built-in test reporting and AI-powered script maintenance for teams that want a little middle ground between usability and automation depth.
Like Dynamics 365, Tricentis Tosca offers strong test automation for Salesforce applications. By adopting a model-based approach, it ensures high reusability, minimizing scripting efforts and maximizing test coverage. Tosca’s AI-driven automation capabilities help teams quickly adapt to Salesforce’s evolving interface and functionalities.
Being so widespread in both Microsoft Dynamics 365 and Salesforce means that many testing tools support both, but their effectiveness will depend on your use cases. Cross-platform support: Platforms like ACCELQ Tricentis Tosca and Selenium offer cross-platform support, making them versatile options for enterprises managing both CRM solutions. Tools like RSAT and Provar are designed for Dynamics 365 and Salesforce, respectively, and provide deeper integration and better compatibility.
As CRM platforms evolve, testing strategies need to evolve to keep up with newer technologies. The rise in the use of AI-based test automation will likely reshape the way enterprises test Microsoft Dynamics 365 and Salesforce applications. AI-driven tools enable proactive, predictive testing, anomaly detection, and self-healing scripts, all of which minimize manual intervention.
Additionally, with the increasing popularity of cloud-based testing solutions, organizations can run scalable and parallel tests on multiple environments at once. The growing adoption of low-code and no-code automation makes it possible to include even non-technical teams in test creation and execution and accelerate digital transformation efforts. Such dynamic testing tools that propel organizations into the future will be better agile and efficient in that respect.
The choice of the appropriate testing tool for Microsoft Dynamics 365 and Salesforce should be based on the organization’s testing requirements, the technically skilled personnel available, and the automation goals. ACCELQ, Tricentis Tosca, and Selenium offer wide-ranging test automation for both platforms, while dedicated tools such as RSAT and Provar present specific features designed for their own CRM. Before finalizing a solution, enterprises should assess their business requirements, integration needs, and testing scalability. Investing in the right testing tool ensures application reliability and accelerates deployment cycles, ultimately enhancing overall CRM performance.
CRM platforms are essential tools for modern business operations that streamline customer interactions, data management, and productivity enhancements. Among the different choices, the top CRM options available in the market are listed as Microsoft Dynamics 365 and Salesforce, catering with extensive capabilities across diverse industries. Introducing Performance and Security Testing in Cloud-Based Enterprise Applications The profile of cloud services ensured a trend toward cloud-first development: enterprises are creating their applications using cloud-native platforms.
Therefore, this blog explores the best testing tools for Microsoft Dynamics 365 & Salesforce, focusing on the use of testing tools to address different testing requirements.
Microsoft Dynamics 365 and Salesforce are enterprise-grade CRM systems, including a full suite of interfaces; however, the architecture of the two solutions could not be more different. Companies that already use Azure, Office 365, and other Microsoft tools would find the Dynamics 365 integration closely tied with the Microsoft ecosystem a much more attractive option. Salesforce is a cloud-native solution with deep extensibility and scalability, making it a perfect platform for organizations with high levels of flexibility requirements.
Due to these architectural dissimilarities, testing tools need to address platform-specific needs like user interface validation, API testing, security assessments, and automation. Functional, performance, integration, and regression testing tests are all part of a testing strategy for such platforms to guarantee continuous and reliable system performance.
ACCELQ is one of the most widely used codeless test automation solutions for end-to-end validation of Microsoft Dynamics 365 applications! ACCELQ: An AI-powered tool that enables businesses to design, run, and manage automated test cases without the need for in-depth coding knowledge. Moreover, its power to seamlessly integrate with DevOps pipelines makes Silk4Net suitable for regression tests; therefore, it remains an enterprise preference for the ones using Dynamics 365.
It is a well-known open-source automation framework used for browser-based testing of Dynamics 365 applications. It enables testers to automate the testing scenarios specifically designed for the UI, which paves the way for providing a seamless user experience on various web browsers. On the other hand, the implementation of Selenium is for developers, so Selenium is only ideal for teams that have a full-fledged automation engineer.
Dynamics 365 Finance and Operations Testing is a specialized framework created by Microsoft specifically for handling testing in Dynamics 365 Finance and Operations through RSAT. It also provides integration with Azure DevOps to automate and execute business test cases. Although primarily designed for regression testing during system upgrades, RSAT is useful for confirming existing functionalities.
Tosca offers AI-based testing automation for large enterprise applications like Microsoft Dynamics 365. It minimizes the manual effort, increases test coverage, and supports E2E testing, API validation, and CI integration. Tosca's model-based testing approach brings us faster script creation, opening the door for large-scale deployments.
TestComplete provides full support for test automation of UI, web, and mobile applications on Dynamics 365. TestComplete is a record-and-replay tool that makes test automation easy for everyone, technical and non-technical users. Its integration with CI/CD tools also makes test execution seamless across environments.
ACCELQ extends its capabilities to Salesforce automation testing, offering no-code solutions that enhance test execution efficiency. It enables continuous testing across Salesforce’s Lightning and Classic interfaces, ensuring robust validation of business workflows. ACCELQ’s self-healing automation helps teams adapt to frequent UI updates in Salesforce, minimizing maintenance efforts.
Provar is a Salesforce-specific test automation tool built for the Salesforce ecosystem. Its low-code framework empowers business users and testers to write automation scripts without needing to be highly specialized programmers. Provar supports functional, regression, and end-to-end testing while ensuring compatibility with Salesforce updates.
Similar to Dynamics 365, Selenium is a preferred choice for automating Salesforce web applications. It helps testers validate UI elements, workflows, and integrations across different browsers. However, given Salesforce’s frequent UI changes, maintaining Selenium scripts requires ongoing updates, making it more suited for teams with strong coding expertise.
Katalon Studio makes Salesforce testing easier with an easy-to-use automation framework that allows you to perform API, web, and mobile testing. Katalon Studio is an excellent choice thanks to its built-in test reporting and AI-powered script maintenance for teams that want a little middle ground between usability and automation depth.
Like Dynamics 365, Tricentis Tosca offers strong test automation for Salesforce applications. By adopting a model-based approach, it ensures high reusability, minimizing scripting efforts and maximizing test coverage. Tosca’s AI-driven automation capabilities help teams quickly adapt to Salesforce’s evolving interface and functionalities.
Being so widespread in both Microsoft Dynamics 365 and Salesforce means that many testing tools support both, but their effectiveness will depend on your use cases. Cross-platform support: Platforms like ACCELQ Tricentis Tosca and Selenium offer cross-platform support, making them versatile options for enterprises managing both CRM solutions. Tools like RSAT and Provar are designed for Dynamics 365 and Salesforce, respectively, and provide deeper integration and better compatibility.
As CRM platforms evolve, testing strategies need to evolve to keep up with newer technologies. The rise in the use of AI-based test automation will likely reshape the way enterprises test Microsoft Dynamics 365 and Salesforce applications. AI-driven tools enable proactive, predictive testing, anomaly detection, and self-healing scripts, all of which minimize manual intervention.
Additionally, with the increasing popularity of cloud-based testing solutions, organizations can run scalable and parallel tests on multiple environments at once. The growing adoption of low-code and no-code automation makes it possible to include even non-technical teams in test creation and execution and accelerate digital transformation efforts. Such dynamic testing tools that propel organizations into the future will be better agile and efficient in that respect.
The choice of the appropriate testing tool for Microsoft Dynamics 365 and Salesforce should be based on the organization’s testing requirements, the technically skilled personnel available, and the automation goals. ACCELQ, Tricentis Tosca, and Selenium offer wide-ranging test automation for both platforms, while dedicated tools such as RSAT and Provar present specific features designed for their own CRM. Before finalizing a solution, enterprises should assess their business requirements, integration needs, and testing scalability. Investing in the right testing tool ensures application reliability and accelerates deployment cycles, ultimately enhancing overall CRM performance.
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